TTX News


Travel Technology Exchange 2017

June 27 - 29 | Aria Hotel, Las Vegas

The brightest minds and the boldest ideas come together under the neon lights of Las Vegas this June at the ARIA Resort and Casino. We invite you to join us for the 2017 Travel Technology Exchange (TTX) which promises industry insights, technology breakthroughs, product training and unparalleled networking with travel professionals from all corners of the industry.

Register now

Sabre looks forward to hosting the elite of the travel industry from June 27-29 at TTX, the one event that truly unites the travel marketplace. Leading travel agencies, developers, online travel agencies, airlines and hoteliers from across the globe will gather to exchange ideas, explore the latest developments in our industry and conquer the technology that can sharpen our edge as we navigate the coming year. New this year, Sabre is excited to announce a track exclusively for our Corporate Travel Buyer and Reseller customers!


What attendees say

  • “I loved my experience, can't wait for next year!!! Keep up the good work!!!”

    - TTX 2016 attendee

  • “Time, effort and availability of all Sabre employees during the event made me feel like a valued customer. This was definitely for our benefit.”

    - TTX 2016 attendee

  • “I thought the exchange to be the most exciting, relevant and important time spent at TTX.”

    - TTX 2016 attendee

Why come to TTX?


Education

Over 255 sessions on the latest trends, products & best practices from industry educators.
Let us help you convince your boss.

Increase revenue

Learn new ways to use products, get in front of hot trends, and apply new strategies.
TTX by the numbers.

Expand your knowlegde

Add to your career toolkit with tactics and strategies to keep you up-to-date. 

Make connections

Meet potential customers, vendors, expert resources, friends and colleagues among the 1000+ attendees. TTX is designed to maximize your time networking and meeting the people who are important to you.

Stay in touch

Free wifi and built-in breaks will keep you in touch (if you choose!) with goings-on at your workplace.

Plus more

Aside from a ton of cutting-edge content, enjoy breakfast, lunch and cocktail receptions each of the three days; coffee and beverages throughout the sessions; cool swag at the Exchange; and admission to the legendary TTX after party!


And remember: the earlier you register, the more you will save!

Register Now

Schedule

This year’s schedule is slightly different so please take note of your track agenda before making travel plans.

Si desea participar en las sesiones educativas en español, regístrese aquí.

  • Agency

    Registration will open on Sunday evening, June 25. Agency workshops begin at 9:00 a.m. Tuesday morning and the TTX opening general session will begin Tuesday afternoon at 3:00 p.m. Workshops continue through 4:00 p.m. on Thursday followed by a final session in the Exchange from 4:00 – 6:00 p.m. And you won’t want to miss what Vegas does best, our can’t-miss TTX closing event on Thursday, June 29.

    Tuesday, June 27
    09:00 - 10:00

    Introduction to new Sabre Red Workspace

    The top 5 things you should know before you upgrade to the new Sabre Red Workspace.

    The Power of Personalization

    According to Wikipedia, personalization, sometimes known as customization, consists of tailoring a service or a product to accommodate specific individuals, sometimes tied to groups or segments of individuals. In travel, personalization is no longer a trend. Every company that wants to succeed needs to cater to their individual customers. In this session you will learn ways in which you can start personalizing your customers' experience. Presenters: Elizabeth Champagne and Ian Molanphy

    CBW/CBMS Advanced: What grade would your give your client data?

    Does your ClientBase Windows database need a bit of a kick-start before you can really become effective with a targeted marketing strategy? Maintaining a rich client database depends on a conscious change within your day-to-day work habits. We have a lot of creative ideas on how you can get your database into shape, assist your agents with data entry and start going in the right direction to begin participating in effective marketing. In this class we will cover how to do a high level database analysis; tips and tricks to cleaning your data; using valuable Travel History to quickly populate Marketing Codes. Presenter: Lindsay Chomyn

    TBO Advanced: Trams Back Office enhancements

    New! An in-depth look at the latest new features and enhancements in Trams Back Office, including a sneak peek of the new features and enhancements scheduled for the future. Presenter: Linda Pannekeet

    Sabre Hotels

    Sabre is one of the world’s largest marketplaces of hotel content. Join us and learn about the hotel chains, representation companies and aggregator partners available at your fingertips every time you access Sabre. During this session we’ll show you how Sabre’s content provides you with greater choice, enhanced capabilities and the ability to earn even more revenue from booking hotels. We’ll also show you how easy it is to search and find the perfect match in the new Sabre Red Workspace.

    Merchandising Jeopardy

    Join us for a fun, interactive and educational game of Jeopardy for Air Merchandising.  This session will focus on categories within branded fares and ancillaries and the related questions we most frequently receive.  We’re sure to bust a few myths along the way, while covering the finer points of merchandising.  Stay in the know on the latest info and have some fun in the process! Presenters: Becky Tatum and Holly Brosam

    09:00 - 12:30

    TBO Basics: Master Trams Back Office - Parts 1-3

    This is a three-session block designed for the brand new Trams Back Office user. The first session covers a quick program overview and the Daily Bookkeeping Routine. The second covers basic invoices, Payments and the Weekly Bookkeeping Routine. The final hour covers General Ledger, End of Period and the Monthly Bookkeeping Routine. Presenters: Karen Hathaway and Shirley Sweeney

    CBW Basics: Master ClientBase Windows Parts 1-3

    This three-session block is designed for the brand new ClientBase Windows user. This class covers beginning profiles, basic res cards, reminders and marketing codes. The second hour covers adding reservations and service providers, basic invoicing, and creating batched reminders. The final hour covers using Live Connect and the Activity Manager. Presenter: Jeanne Fick

    CBO Basics: Master ClientBase Online Parts 1 - 3

    This is a three-session series designed for the brand new ClientBase Online user. The first class covers beginning profiles, basic res cards, reminders and marketing codes. The second covers adding reservations and service providers, basic invoicing, and creating batched reminders. THe final hour covers using Live Connect and the Activity Manager. Presenter: Beth Vollmar

    Hands On: New Sabre Red Workspace - Part 1

    Get your hands on the new Sabre Red Workspace.

    Already know the PNR basics? Hone your skills and learn how to make the most of the new Sabre Red Workspace in this advanced, hands-on session. The Workspace’s content rich market place combines data driven insight with intuitive design to empower travel consultants to deliver a personalized traveler experience.

    In this hands-on session learn secrets from the experts for Air Shopping and Pricing, Automated Exchanges in ARC, and reserving Cars and Hotels.

    • This is an advanced class and requires a minimum 1 year experience working in the Sabre system with PNR creation knowledge.
    • Laptops and workbooks provided for your use.
    • Class schedule is as follows:
      • Tuesday, June  27th 9:00am – 12:30pm
      • Wednesday, June 28th  9:00am – 5:30pm

    Note: Selecting this class blocks your schedule for that timeframe. You will be able to add additional sessions to your agenda for Thursday, June, 29. 

     

    10:15 - 11:15

    Exchanges and refunds: Easier than ever!

    Have you ever wished you could simplify those annoying schedule changes? Or refund a ticket within just seconds? Join us to learn not only about the newest exchange and refund products and features, but also how the different tools can help make your life easier and save your agency money! Presenter: Karin Kron

    CBO/CBW/TBO Advanced: Group Open Forum

    New! Join other agencies and our trainer as they share their best practices and processes for handling Groups in Trams Back Office and ClientBase. Presenter: Tom Sycko

    Intelligently Automate Your Agency Workflow

    Join us to hear our experts share best practices for seamlessly automating accurate PNR data validation, file finishing, ticketing/invoicing, dynamic service fee application and comprehensive post-reservation PNR management requirements.  In this session we will also discuss key automation trend implications and learn about new capabilities and services that can streamline your operations, lower your costs and improve your customer experience. Presenter: Steven Gillon

    TBO Advanced: Efficient workflow concepts

    New! Learn how TBO features such as Payment import, Reconciliations (IAR, CC merch, Agent, etc.), Interface (especially handling hotels), Global modify (commissions, agent commissions, Udids, etc.), JE import and Bank Rec with file can streamline processes. Presenter: Nanette Crader

    Revenue Optimization Strategy

    A well-defined revenue strategy is critical for modern agencies to succeed. Realizing your full revenue potential is accomplished only through the right combination of strategy, technology and continuous optimization. Learn from the Sabre experts how to cultivate a winning strategy across your main revenue sources and get practical tips on how to get started today.

    The Future is Now: The New Design of Sabre Profiles

    Sabre Profiles will be launching a new user interface that is tightly integrated with the new Sabre Red Workspace. The new Sabre Profiles not only has an updated look, but also delivers powerful new capabilities. Sabre Profiles and the new Sabre Red Workspace will work together so that data housed in profiles can be automatically applied to shopping and booking transactions. Imagine this: you won’t have to type in the form of payment or hotel client codes or loyalty numbers — Sabre will do it all for you. Come see our new design and learn about all the exciting new capabilities that we will be delivering.

    11:30 - 12:30

    CB/CBMS Basics:  Automate your marketing with ClientBase Marketing Services/TouchBase

    Now more than ever agencies are turning to marketing to help boost sales. This class covers how to effectively and consistently reach out to your clients using ClientBase Marketing Services(CBMS) and TouchBase. This session covers using the CBMS web site, how the marketing calendar works, how CBMS uses synchronization, email marketing laws and best practices, what data is best to collect to maximize your marketing, comprehensive features to help you track response rates and measure client interest levels, how res cards are used with your marketing, and using TouchBase to help you build even stronger relationships with your clients. Presenter: Lindsay Chomyn

    Groups – Taking the Complexity out of the process

    Join us for an active workshop on how to create group bookings, regardless of carrier booking requirements.  During the session, see how Sabre has created a unique graphical solution which simplifies the booking process and removes hours of manual entries while eliminating chances for errors.  You’ll meet other participants who book groups and have a chance to suggest solution enhancements! Presenters: Randal Beasley and Keren Bronher

    Basic Sabre Red Workspace

    In this session, we'll take a live look at the new Sabre Red Workspace end-to-end workflow, including air, car and hotel shopping paths.

    Multi-Dimensional Revenue Streams

    Join this session to learn how our expertise helps you realize your goals for air fare mark-ups, commissions and service fees. Through case studies, we will explore the retailing options available today to your agency administrators, to make informed decisions about when to use what product, where, and why! Presenters: Raeleen Hollier and Leslie Sucur

    CBW/TBO Advanced: Why use vouchers and receipts?

    New! Trams Back Office Vouchers help in many every day scenarios for travel agencies. During this session, we'll discuss some of the more common reasons to use them such as gift certificates; Wedding registries; "Plan to go" fees; and Group receipt and expenses. We'll also review how to create vouchers in ClientBase and how to find a client's open voucher balance easily in their ClientBase profile. Presenter: Tom Sycko

    Simplify search with Air Shopping

    With your expertise and our Air Shopping tools, you will stay on top of your game. In this session, you will learn in-depth details about Sabre’s powerful Low Fare Search capabilities. Topics include a comprehensive review of Sabre’s Low Fare Search products, the latest enhancements and a review of the 2017 roadmap. Presenters: Diane Dunigan and Natalia Paysse

    12:30 - 14:45

    Meet up in the Exchange!

    The Exchange at TTX is so much more than a tradeshow – it’s a forum for turning challenges into opportunities. Stop for some light bites and the opportunity to meet with product experts and dynamic industry players. You can get hands-on with Sabre technology, plus catch a demonstration or two from the Partner Platform to see how you can use the latest and greatest in travel to improve your business.

    15:00 - 16:30

    Opening General Session

    This is an opening general session you won't want to miss. Hear from new Sabre CEO, Sean Menke, on his vision and what he sees in the future of travel.

    16:30 - 18:00

    Welcome Reception in the Exchange

    After general session, enjoy a drink and meet some new people while you walk the Exchange. You can watch demonstrations from the Partner Platform, meet with leading suppliers and pick the brains of product experts who can show you the latest tech and what's coming next.

    Wednesday, June 28
    09:00 - 10:00

    CBW/CBO Advanced: Creating a culture that drives ClientBase adoption

    Have you struggled to effectively integrate ClientBase into your agency culture?  As an owner or manager taking time to understand your expectations and objectives is step one. In this class we will help you answer the necessary questions that will make turning your expectations into a clear plan.  Come learn and share best practices that will motivate your sales team of advisors and managers to adopt ClientBase and take it to its full potential. Presenter: Bill Troock

    CBW Advanced: Build powerful Res Cards and Invoices

    Now that you’ve learned the basics about Res Cards and Invoices, let’s learn some more advanced features. This class covers Service Provider details; attachments; using itemization; using different forms of payment; copying one reservation or a Res Card; printing documents , and more! Presenter: Jeremiah Sellars

    Workflow Analytics for the New Sabre Red Workspace

    Join this session to get a preview of upcoming business intelligence analytics that will be available to travel agencies who use the new Sabre Red Workspace. In this session, you will learn how this data will benefit your agency, hear about planned product capabilities and see preliminary design product concepts. In addition, you will be able to provide valuable feedback to help shape the product direction.

    Global Benchmarks and How You Stack Up

    Join this session to hear from the Sabre Global Consulting Team on benchmarks you can use to help measure where you're doing well and where you can improve your business and processes.

    TBO Advanced: Report Generator and Reminders new functionality

    New! Starting in Trams Back Office v 4.0, the Report Generator has a new look and new functionality. Reminders have now too been added. Learn how to utilize new Report Generator features, and Reminders and how they interface with ClientBase users. Presenter: Nanette Crader

    Introduction to new Sabre Red Workspace

    The top 5 things you should know before you upgrade to the new Sabre Red Workspace.

    TBO Advanced: Evaluate your agency's data using Trams Crystal reports

    New! There are over 200 Trams Crystal Reports available to supplement your TRAMS software reports. During this class, you will learn how to implement a new tool, called Datalink, to improve your efficient use of these Crystal Reports. We will also discuss a group of reports that can help you improve the quality of the data that the rest of your reports use. Presenters: Ken Jonker and Linda Pannekeet

    09:00 - 11:15

    Hands On: New Sabre Red Workspace - Part 2

    This is the continuation of the Advanced hands on training class which began Tuesday at 9:00am and concludes Wednesday after the general session. Please be sure to register for all 3 sessions.

    10:15 - 11:15

    Brand your business: How to create a powerful, memorable YOU

    An "insider" road map to creating a strong brand using the same techniques that major corporations pay millions for. Learn how to set yourself apart and communicate your value.

    Hotel Retailing: Earn more from your negotiated hotel program

    Let us show you how to drive more bookings to the hotels that earn you the highest revenue. Hotel Retailing allows you to control the placement and labeling of preferred properties, enabling you to increase hotel booking attachment, hit your volume based targets and enhance your negotiating power with hotel suppliers. Get ready to take control of the desktop and earn more! Presenters: Geneva Scott and Rebecca Robinson

    CBW/CBO/TBO Advanced: Going green every day

    Would you like to move to a less “paper-centric” environment? ClientBase and Trams Back Office can help your office become more organized and efficient. Learn how to help save money, time and create a more efficient work environment for the entire office by using Res Card Attachments to store and manage your client booking and confirmation information; using Other Profile Attachments to store and manage financial information; using scanners to turn paper into electronic files; and creating a systematic file naming strategy. Presenter: Beth Vollmar

    TBO Advanced: Optimize your GDS process

    Have you optimized your interface process? We will review Global Defaults; Record Locator; Scheduled Tasks; Print module configuration; downloading options; processing options; Downloading/Processing Error Reports; and more. Presenter: Roberta Ellsworth

    Now it’s personal: How ClientBase and Sabre Profiles can help you achieve personalization

    Personalization is a popular buzz word.  But what does personalization really mean and how can personalization help your business?  In this session, learn how ClientBase and Sabre Profiles can be used throughout the customer journey to enhance the traveler experience with your agency brand.

    CBW Advanced: ClientBase Crystal Dashboard/Pacing Reports

    New! We will get acquainted with Datalink which is a very inexpensive tool to use in running your Crystal Reports. We will be using Datalink to explore some of the Client analysis reports; one Live Connect report that will help identify training opportunities; marketing results that may be missed; and dashboards that show the future. (If you want to set up DataLink prior to attending TTX, go to www.milletsoftware.com.) Presenters: Ken Jonker and Jill Kuhns

    Sabre Marketplace Analytics: Your path to higher market share

    Online and leisure travel agency marketplace is more dynamic than ever but also as tough as it has ever been. With proliferation of new online and leisure travel agencies in last 5-10 years the competitive pressure on capturing new and maintaining an existing market share is bigger than ever. To meet this challenge, travel agencies need fast, accurate and on-demand access to analytics tools that can help them benchmark themselves to the marketplace.

    11:30 - 13:30

    Lunch and General Session

    Take a break for lunch and network with friends old and new. You'll hear Wade Jones, Interim President of Sabre Travel Network, discuss where we're headed and what it means to you.

    13:45 - 14:45

    How to Deliver Value in a Self-Service World

    Today’s trend toward traveler self-service cannot be overlooked or overstated. As an agency, how can you take advantage of this evolution in traveler behavior to deliver a better and differentiated level of service? Join us as we dive into the latest traveler trends, and discuss how new and forthcoming capabilities in TripCase can help you pull away from the pack.This interactive session is sure to give you new ideas to take back to your agency to transform how you support today’s traveler.

    Meet the Connected Traveler

    Travelers are changing – their behavior, needs and expectationsdiffer from even 10 years ago driven by advances in technologyand consumer adoption. Agencies have experienced many upheavals in the past two decades affecting primary revenue streams and customer service. But they have proven resilient and adaptable. The next leap forward for agencies who intend to stay competitive and want to take advantage of new revenue opportunities need to explore the potential of starting or expanding an online business.Come gain insights from experts that will share the steps your agency needs to get a jump start in the digital world.

    TBO Advanced: What do agencies frequently ask support?

    Revised Content! Want to know the most frequently asked support questions customers ask the Trams Back Office support team?  We will be exploring these answers and proficiency tips to global modify invoices and profiles, group together more than just profiles, attach files to payments, import journal entries and more! Presenter: Shirley Sweeney

    CBW/CBO Advanced: How ClientBase and ClientBase Marketing Services can help you achieve personalizat

    How are you using your customer data? Join us as we explore the power of personalization.  We will discuss helpful tips and tricks on how you can improve your customer experience through the personalization capabilities of ClientBase Marketing Services.  Learn how to increase revenue, customer satisfaction and loyalty at the same time. We’ll share how personalization can boost your business when you take advantage of ClientBase Marketing Services, TouchBase, and Custom Promotions. With the personalization topic taking the industry by storm, we guarantee this class you don’t want to miss! Presenters: Craig Baldridge and Lindsay Chomyn

    Traveler Friction a 360 View

    In recent years a lot has been said on the topic of traveler friction. In partnership with GBTA, we conducted the first-ever global study on traveler friction from the perspectives of not only the traveler but also the Travel Manager and TMCs. Come to listen to what we found and how your TMC can help minimize the wear and tear on road warriors. Presenter: Elizabeth Champagne

    TBO/CBW Advanced: Best practices for maintaining a secure and healthy database

    Dan covers a variety of important database security and maintenance tips including Password Protection, PCI and PII Compliance, EUA and ENA enabling, Backup/restore procedures when using sync; scheduled tasks; Pros/Cons of DB copying; Purging PNR or Changelog information and more! Presenter: Dan Palley

    13:45 - 17:30

    Hands On: New Sabre Red Workspace - Part 3

    This is the conclusion of the 3-part Advanced hands on training class which began Tuesday at 9:00am. Please be sure to register for all 3 sessions.

    15:00 - 16:00

    The Future is Here – Transforming the User Experience for Merchandising

    Learn how the New Sabre Red Workspace optimizes the workflow for shopping and booking all of your merchandising needs through a visually rich and robust user interface.  Designed to give you the convenience of an intuitive, easily navigated point-and-click interface, while providing for consistent and accurate access to all of your branded fare and ancillary needs.  This session will showcase the latest and greatest capabilities of Merchandising in New Sabre Red Workspace. Presenters: Becky Tatum and Holly Brosam

    TBO Advanced: Payment and Invoice functionality

    Designed to assist you in entering payments in Trams Back Office and cleaning up the Core Reports, this class covers navigating the payment screen; creating and using Client Negative vouchers; using a voucher to close an invoice; how to close a group of invoices on different client profiles with a single payment; how to close a group of invoices on different vendor profiles with a single payment; writing off a Client Balance; writing off a Vendor Balance and how to clear up an Unapplied Balance. Presenter: Nanette Crader

    CBW/CBO Advanced: A comprehensive examination of ClientBase Merge to PNR and PNR Import

    New! Learn how your agency take full advantage of utilizing ClientBase Merge to PNR and PNR Import features? Presenter: Roberta Ellsworth

    Beyond Mobile – The Evolution of the Traveler Self-Service Experience

    "In today’s world mobile is often the first example that comes to mind when it comes to traveler self-service, but is that the interface of tomorrow? Mobile is just one way that the power to manage a trip has been put in the palm of the traveler. Join us as we explore new metaphors for the traveler interface of the future. We’ll discuss three of the hottest trends in user interfaces and how these are having an impact today on the travel industry. These include natural language interfaces in the form of voice-based and chat-based interactions, artificial intelligence, and personalization. What steps do you need to take today to be ready for the traveler of tomorrow? Join us as we discuss the latest trends in traveler self-service and what this may mean for your agency."

    Advanced Sabre Red Workspace

    Take a deep dive into some of the key elements of new Sabre Red Workspace. a. Trip summary b. Decision support bar and Panel c. Sabre scribe scripts

    CBW/CBO Advanced: Managing your margins

    Revised content! You can't manage what you can't see so getting access to the right data at the right time is critical for managing your sales margins. While everyone understands sales, margins might bring up a few questions and current clients are your fastest path to growing your margins. This session will demonstrate how to effectively analyze and monitor the data that already exists in your res cards. By using dashboard technology, we give insight into daily sales activity as it occurs, so you can make smart business decisions on the spot. Looking at revenue per res card, owners will be able to show their staff how to make more money by effectively maximizes each vacation. Key emphasis is analyzing perferred supplier usage and additional income opportunities from insurance to excursions. Leave the class with confidence that you can effectively focus your efforts on the trips that increate your margins quickly. Presenter: Craig Baldridge

    16:15 - 17:15

    TBO Advanced: Validaton of data through reconciliations

    One of the ways to verify if your data is entered correctly in Trams Back Office, is by using a variety of routine reconciliations. During this class we look at the usage (including tips and tricks) for Bank Reconciliation; CC Merchant Reconciliation for agencies not using Ticketmaster, PRI or NTC; BluePay Canada; and Agent Reconciliation. Presenter: Shirley Sweeney

    Data and analytics for travel agencies: Opportunities and challenges

    In an ultra-competitive travel landscape, agencies need to respond to market demands as quickly as they change. Doing this while meeting critical business goals requires a real-time, 360 degree view of your business made possible only through robust data and analytics. In this expert panel discussion, Sabre will present the challenges from this digital disruption, as well as the opportunities available to agencies willing to build a data and analytics strategy.

    Virtual Vegas, Selling In The Digital Age

    Las Vegas and technology have a lot in common. Neither sit still and the pace of change exceeds even your wildest expectations. Please join the Las Vegas Convention & Visitors Authority for this informational workshop and leave equipped with the latest resources and technology to help you sell this ever-evolving destination. Don't miss your opportunity to find out the latest happenings in Las Vegas and be among the first to experience our new digital and virtual reality campaigns. Even if you’re a frequent visitor to this vibrant city, you’re sure to learn something new!

    Remember to bring your business card for our technology prize drawing.

    Sabre Red Apps: Tips and trends

    Take a tour of the Sabre Red App Centre and see live demos of the newest and highest trending Red Apps.

    CBW/CBO Advanced: Use Live Connect efficiently

    Revised Content!  Take a deep dive into one of the most innovative features in ClientBase - Live Connect. Learn how to properly setup and use each provider, new features and more! Presenter: Jeremiah Sellars

    Invest in your Future – Give us your brain for 1 hour

    Join us for an interactive session where you and your colleagues will unleash your brain power and collaborate on the trending issues facing today’s lodging industry.  Together we will map the future for maximized profits and efficiencies. Presenter: Jayme Porkolab

    Trams Tech Talk: Latest Trams tech updates

    Revised Content! Learn how Trams products are using the latest technology and architecture. Information on Maintenance Updates. Presenter: Dan Palley

    17:30 - 19:00

    Reception in the Exchange

    Cap off the day with a drink among friends in the Exchange. Meet new people while you get more details on the products that can help your business the most. Meet with leading suppliers and catch a demonstration on the Partner Platform while you see all the options available to you.

    Thursday, June 29
    09:00 - 10:00

    CBW/TBO Advanced: Bridging the gap between front and back office

    Does the right hand know what the left hand is doing?  If an agent creates an invoice in ClientBase, what exactly happens in Trams Back Office?  Review agent invoicing and how important invoicing correctly in ClientBase is to the Trams Back Office bookkeeper.  Help the Trams Back Office bookkeeper understand clearly what effect modifying invoices and payments in Trams Back Office has on the ClientBase Res Card. Also covered are Reminders created in ClientBase or Trams Back Office. Presenters: Jeremiah Sellars and Shirley Sweeney

    Golden nuggets of customer service and sales

    Customer service guru Nancy Friedman brings her own “magic bag” filled with golden nuggets of sales and service. This program is customized for Sabre. And YOU, the audience, gets to pick the nuggets from her magic bag so each program starts and ends differently. Companies spend big bucks to make their phones ring and attract customers to their business. If those contacts aren’t handled just right, all that money is wasted. Golden Nuggets has become a favorite as it engages the audience from the start. It’s filled with humor and great information to be used immediately and forever. Prizes and surprises throughout! Come join the fun! Presenter: Nancy Friedman, The Telephone Doctor

    CBW Advanced: Understanding your database with reports

    See how application reports in ClientBase Windows provide a valuable tool to evaluate whether the data you have been collecting in your database is meaningful in helping you achieve your Marketing, Quality Control and Training goals.  This session covers the reports available and suggestions on how they can be used.  Also covered are suggested queries and reports to run on a daily, weekly and monthly basis.  Presenter: Beth Vollmar

    Basic Sabre Red Workspace

    Join this session to take a live look at the new Sabre Red Workspace end-to-end workflow, including air, car and hotel shopping paths.

    TBO Advanced: Make it easy with the Payment Import feature

    This class demonstrates how to utilize the Trams Back Office electronic payment reconciliation from various payment sources including Marriott/Paymode/Onyx/Onyx II/Comm Trak/Sabre Card Services/TACS/WPS Network and learn how the agency may obtain the electronic files including how to import the file, reconcile commission discrepancies, and record the commission processing fee. Presenter: Nanette Crader

    Getting the Right Fare – And Keeping It!

    Finding the lowest fare is easy – but what if the lowest fare isn’t the right fare for your customer? In this session you will learn about new fare search capabilities designed to help you find the perfect price, plus best-practices for shopping, pricing, ticketing and exchanges to ensure your end-to-end workflow is seamless!

    09:00 - 11:15

    What to Expect - Upgrading to the new Sabre Red Workspace

    Your upgrade to the New Sabre Red Workspace is coming fast! Join this hands on session to experience all the great features you’ll soon have at your fingertips. Learn how to setup your Workspace and flip back-and-forth between command-driven formats and graphical functions. Learn how to Book Air, Car, and Hotel and close sales quickly with the help of the Decision Support Bar, Panels, and Widgets; Efficiently advance the workflow as you complete the PNR module, read the Trip Summary,  use the Pricing tools and store your Price Quote Records. And of course, learn how to create and move Customer Profiles. Start creating experiences, not itineraries today with your new Sabre Red Workspace!

    10:15 - 11:15

    Groups – Taking the Complexity out of the process

    Join us for an active workshop on how to create group bookings, regardless of carrier booking requirements.  During the session, see how Sabre has created a unique graphical solution which simplifies the booking process, removes hours of manual entries while eliminating chances for errors. You’ll meet other participants who book groups and have a chance to suggest solution enhancements! Presenters: Randal Beasley and Keren Bronher

    CBO Advanced: Build powerful Res Cards and Invoices

    Now that you’ve learned basic ClientBase Online Res Cards and Invoices, now let’s learn some more advanced features such as adding Service Provider details; attachments; using itemization; different forms of payment; copying one reservation or a Res Card; printing documents and more. Presenter: Beth Vollmar

    CBW Advanced: ClientBase Windows Enhancements

    New! An in-depth look at the latest new features and enhancements in ClientBase, including a sneak peek of the new features and enhancements scheduled for the future. Presenter: Jill Kuhns

    What’s a Widget

    Join this session to learn how you can drive workflow efficiency through the use of Widgets in Sabre Red Workspace. a. Advancing the workflowb. Custom widgetsc. Private appsd. Wrapping a script in a Red App

    TBO Advanced: Closing the Accounting Period

    To maintain a healthy General Ledger in Trams Back Office, certain exercises must be a part of your monthly workout routine.  This class reviews the steps to complete the monthly activities needed to post your General Ledger and receive accurate financial statements. Presenter: Nanette Crader

    7 Traits of Being Successful

    How do you handle growth and change? What about bad news? Or other obstacles that come your way? Does “Apathy” sound familiar? In this program, customer service guru Nancy Friedman shares how to handle growth and change with grace, and uncovers the strategies behind these 7 leadership traits: Choose Your Attitude In Advance Visualize Success Demonstrate Humor, Energy and Enthusiasm Resist Negative Tendencies Be a "Whatever It Takes Person" Embrace Change; Expect It and Accept It Be Grateful For What You Have Presenter: Nancy Friedman, The Telephone Doctor

    11:30 - 13:30

    Lunch and General Session

    Join us for the final general session of TTX to gain actionable insights for your business.

    13:45 - 14:45

    Employee acquisition and retention

    In today’s travel market finding and retaining good employees is paramount. Join this session where we'll: - Engage in group discussion around compensation and retention of travel agents - Share recruiter feedback on hiring as well as selected statistics from our 2016 employee/jobseeker survey Presenters: Gayle Walsh and Doug Walsh, Hot Travel Jobs

    The customer experience defined

    As you can imagine, it’s not one thing. It’s many things – some big and some quite small or simple. Together, they create an overall service experience for your customers that builds loyalty, positive sentiments for your brand, and ultimately a stronger bottom line for your business. In this fun, content-rich program, Nancy Friedman shares a treasure trove of information that will help you bring that “EXPERIENCE” everyone is looking for into your organization. This session will benefit organizations of every size and shape, and applies to participants at every level, from the front line all the way to the top! Presenter: Nancy Friedman, The Telephone Doctor

    Advanced Sabre Red Workspace

    Join this session to take a deep dive into some of the key elements of the new Sabre Red Workspace. a. Trip summary b. Decision support bar and Panel c. Sabre scribe scripts

    The Future of Agency Air Commissions Management

    Air commissions is a key revenue source for agencies. Learn how to maximize your time of ticket commission revenue through a combination of automation and smart retailing in the Sabre ecosystem. Sabre experts will share exciting new innovations that will automate the calculation and capture of front-end commissions in Sabre.

    CBO Advanced: ClientBase Online Enhancements

    New! An in-depth look at the latest new features and enhancements in ClientBase Online, including a sneak peek of the new features and enhancements scheduled for the future. Presenter: Jill Kuhns

    CBW Advanced: Skills for mastering ClientBase for Windows

    New! Learn some ClientBase proficiency tips you may not know that make the program easier to use.  Presenter: Jeremiah Sellars

    Trams and ClientBase Multi-Year Strategies and Roadmaps

    New! As you map out your long term plans for success, do it with some insights on the future direction of the tools that will help get you where you want to go. Come learn what’s new with our product delivery team and our simplified update processes. In this class we’ll share our high level multi-year strategies and how they will guide our Trams and ClientBase product roadmaps including Trams Back Office, ClientBase Windows, ClientBase Online and ClientBase Marketing Services. Presenter: Sharon Meyer

    TBO Advanced: Best practices for agency credit cards

    Using the agency credit card to pay for agency expenses or payments to vendors for clients is a common practice in many agencies. This class outlines the procedures required to account for these transactions. Covered in class will be using the agency credit card to pay for client invoices; agency expenses; group expenses; and when there is a credit balance. Presenter: Shirley Sweeney

    Personalizing search to find the “best value” and “maximize spend”

    Travelers are more informed than ever and getting more savvy and selective in the purchase decision.  When it comes to choosing the best fare, there are many factors to take into consideration when determining the value.  This session provides the perfect opportunity to learn how to search for multiple fares per itinerary, understand what amenities or services are or are not included and ensures you are offering relevant offers for your traveler to make a fully informed decision. Presenters: Diane Dunigan, Becky Tatum and Holly Brosam

    13:45 - 16:00

    What to Expect - Upgrading to the new Sabre Red Workspace

    Your upgrade to the New Sabre Red Workspace is coming fast! Join this hands on session to experience all the great features you’ll soon have at your fingertips. Learn how to setup your Workspace and flip back-and-forth between command-driven formats and graphical functions. Learn how to Book Air, Car, and Hotel and close sales quickly with the help of the Decision Support Bar, Panels, and Widgets; Efficiently advance the workflow as you complete the PNR module, read the Trip Summary,  use the Pricing tools and store your Price Quote Records. And of course, learn how to create and move Customer Profiles. Start creating experiences, not itineraries today with your new Sabre Red Workspace!

    15:00 - 16:00

    Connect Four:  The ClientBase, Sabre Profiles, Sabre Red Workspace and Trams winning connection

    New! Leveraging your client data to help you succeed is our mission and the integrations between these products continue to evolve to help you do just that!  Come get a high level overview of how these tools work together today to increase efficiencies and improve your customers’ experience.  Highlights to include a sneak peek at the new SRW 3.0 and Sabre Profile Synchronization with ClientBase.  Presenters: Jill Kuhns and Jason Meijas

    Intelligently Automate Your Agency Workflow

    Join us to hear our experts share best practices for seamlessly automating accurate PNR data validation, file finishing, ticketing/invoicing, dynamic service fee application and comprehensive post-reservation PNR management requirements. In this session we will also discuss key automation trend implications and learn about new capabilities and services that can streamline your operations, lower your costs and improve your customer experience. Presenters: Steven Gillon

    Around the table with global travel risk management

    Without question travel risk management is a topic that has continued to grow in importance over the last few years. Whether you have travelers going abroad or traveling just within the continental US, it is a topic that cannot be avoided. In fact according to recent research, it continues to be a top 3 priority for travel programs, and travelers are increasingly more anxious about their wellbeing while traveling. In a unique peer-to-peer format, you’ll help guide the focus of the session as we dive into the hottest topics in travel risk management, and how they are impacting your agency. We’ll also explore how SafePoint can help transform your travel risk management offering. Come ready to challenge the status quo and discuss the latest approaches for travel risk management.

    Electrifying capabilities for air search in the new Sabre Red Workspace

    Come visit with our air experts to discuss the exciting evolution of air search in the new Sabre Red Workspace. In this interactive session we will review how the new Sabre Red Workspace improves the air search experience so you can sell smarter and faster with new tools at your fingertips. We will dig into the details for air availability, air shopping, and review the new and exciting features such as the decision support bar and new modern air search capabilities. Whether you are a corporate or leisure travel consultant, you can be assured the new Sabre Red Workspace will contribute to your expertise. Presenters: Diane Dunigan and Natalia Paysse

    CBW Advanced: Dig deep in your database using queries

    New! Learn the power of Level 2 and 3 queries in ClientBase for reporting, marketing and to send emails, letters, and labels. Presenter: Beth Vollmar

    Hotel Shopping in the New Sabre Red Workspace – Improving the way you shop and book hotels

    Don’t miss the opportunity to see what’s coming in the new Sabre Red Workspace. In this session we will show you intuitive new search capabilities, content-rich hotel information, and new ways to ensure you are always booking the best properties for you and your customer. Maximize hotel bookings and be more efficient with the New Sabre Red Workspace.

    Agencies/Hotels Think Tank: Trends and challenges in hotel shopping and distribution

    Join this roundtable session where you and your colleagues, from both hotels and agencies, can collaborate and share ideas on today’s hottest trends in hotel, as well as challenges that impact your ability to sell and maximize hotel profits.

    TBO Advanced: Maximizing your General Ledger

    Your General Ledger in Trams Back Office is set up, but you want to get more out of it and ensure you are using it correctly! Make your General Ledger reporting a stress fee zone with these tips and tricks. This class will cover set up tips to optimize your data; GL Import for recurring entries; TCR Reports; Group entries; and GL Reconciliation. Presenters: Shirley Sweeney and Nanette Crader

    CBW Advanced: Laying a solid foundation for ClientBase administrators

    What can administrators do to setup ClientBase Windows to ensure their agents work effectively and efficiently?  This session covers new and departing agents; Global Modify; setting up Marketing Codes and required fields; Merge to PNR Rules; user defined fields and groups; branch setup; software updates; and beta testing. Presenter: Jeremiah Sellars

    16:00 - 18:00

    Reception in the Exchange

    Make the most of your last spin through the Exchange! Grab a drink and interact with product experts for the solutions that can help your business the most. Meet with leading suppliers and listen to the last of the Partner Platform demonstrations to take advantage of all the options available to you.

    20:00 - 22:00

    Closing Event

    Let us know if you can join us! 

    What a week - now it's time to celebrate! Tie a bow on your week at TTX by spending a few hours with friends old and new at one of Las Vegas' hottest spots. This is the party you don't want to miss!

  • OTA / Developer

    Registration will open on Sunday evening, June 25. Online and Developer workshops and general sessions begin at 9:00 a.m. Tuesday morning and the TTX opening general session will begin Tuesday afternoon at 3:00 p.m. Workshops continue through 4:00 p.m. on Thursday followed by a final session in the Exchange from 4:00 – 6:00 p.m. And you won’t want to miss what Vegas does best, our can't-miss TTX closing event on Thursday, June 29.

    Monday, June 26 (Optional)
    09:00 - 16:00

    Sabre APIs/Webservices from start to finish

    Are you new to Sabre APIs and Webservices, or need a refresher on basics to advanced concepts. This extended full day hands-on workshop will guide developers on the end to end path on how to consume the latest and greatest Sabre API capabilities, from authentication, building shopping request and even creating real reservations. In this session attendees will learn how to consume APIs using tools such as SOAP UI, and other developer resources. You will be required to bring your laptop to follow along the workshop. This session costs an additional fee of $50.

    Sabre Red Workspace Developer Toolkit

    Join this extended full day session to get one-on-one technical training and advice from experts on how to build your first Red App using the new Sabre Red Workspace Developer Toolkit. We'll provide an end to end overview of the Sabre Red Workspace SDK, including step by step instructions on installing and building your first Red App, consuming Web Services from your Red App, and Advanced Levels of Sabre Red Workspace integration. You will be required to bring your laptop to follow along the workshop. This session costs an additional fee of $50.

    Tuesday, June 27
    09:00 - 12:30

    OTA and Developer General Session

    Welcome to TTX! We’ll open the Online & Developer track with sessions covering the topics impacting your business.

    12:30 - 14:45

    Meet up in the Exchange!

    The Exchange at TTX is so much more than a tradeshow – it’s a forum for turning challenges into opportunities. Stop for some light bites and the opportunity to meet with product experts and dynamic industry players. You can get hands-on with Sabre technology, plus catch a demonstration or two from the Partner Platform to see how you can use the latest and greatest in travel to improve your business.

    15:00 - 16:30

    Opening General Session

    This is an opening general session you won't want to miss. Hear from new Sabre CEO, Sean Menke, on his vision and what he sees in the future of travel.

    16:30 - 18:00

    Welcome Reception in the Exchange

    After general session, enjoy a drink and meet some new people while you walk the Exchange. You can watch demonstrations from the Partner Platform, meet with leading suppliers and pick the brains of product experts who can show you the latest tech and what's coming next.

    Wednesday, June 28
    09:00 - 10:00

    Air Shopping API Optimization

    Sabre invests millions of dollars each year to reduce the complexity of shopping and enable a great search experience for you and your travelers – giving you the flexibility to shop for travel the way you want. In this session, you will learn in-depth details about Sabre’s Bargain Finder Max capabilities including recent and upcoming enhancements and tips on how to best optimize the search, tailoring to your customer’s needs. Presenters: Diane Dunigan, Natalia Paysse

    Unlock the Full Potential of Trip Data

    Make your next idea a reality. Fast. Join our TripCase product specialists as they walk you through different ways to work with the rich trip data available on the TripCase Platform. Discover how you can leverage our services and create the next unique experience for your application. Presenter: Alex Cohen

    10:15 - 11:15

    Relevant Options - Personalizing Search to Find the “Best Value” and Maximize Spend

    Travelers are more informed than ever and getting more savvy and selective in the purchase decision.  When it comes to choosing the best fare, there are many factors to take into consideration when determining the value.  This session provides the perfect opportunity to learn best practices for multiple fares per itinerary, understanding what amenities or services, e.g. seats or bags, are or are not included in the price and ensure you are offering relevant offers for your traveler to make a fully informed decision. Presenters: Diane Dunigan, Becky Tatum, Holly Brosam

    Sabre Marketplace Analytics - Your Path to Higher Market Share

    The online and leisure travel agency marketplace is more dynamic than ever but also as tough as it has ever been. With the proliferation of new online and leisure travel agencies in the last 5-10 years, the competitive pressure on capturing new and maintaining existing market share is bigger than ever. To meet this challenge, travel agencies need fast, accurate and on-demand access to analytics tools that can help them benchmark themselves to the marketplace. In this session, we will demonstrate how Sabre's new product Sabre Marketplace Analytics for Agencies can help online and leisure agencies meet these challenges. The session will consist of an introductory presentation and tool demo while also allowing for the open discussion about agency needs in this area. Presenters: Wren Ludlow, Milorad Sucur

    11:30 - 13:30

    Lunch and General Session

    Take a break for lunch and network with friends old and new. You'll hear Wade Jones, Interim President of Sabre Travel Network, discuss where we're headed and what it means to you.

    13:45 - 14:45

    Sabre Data – Leverage Data to Drive Business Performance

    Data is the basic building block of everything in analytics: the reports built, the analyses performed, the decisions influenced, and the optimizations derived. Learn how you can power your business with data and drive marketing efforts with Sabre’s rich data delivery services. Presenters: Justyna Krol, Diane Dunigan, Julian Macagno

    What's New: Red Apps and Sabre Red App Centre

    Learn about the basics of becoming a Red App Developer to build Public or Private Apps and truly extend the capabilities of Sabre Red Workspace platform. This session will also include latest enhancements for distributing Red Apps and how to easily distribute your existing Sabre Scripts and PF Keys across your agency with minimal steps, and much more. Presenters: Cenk Cevik, Diego Molina

    15:00 - 16:00

    Help us define Dev Studio 2.0 – Let’s workshop Workflows

    Workflows are vital to the development process. We’re discussing new API workflows to Add to Dev Studio and need your feedback to help us understand what workflows to add and how to improve the documentation. Your subject knowledge is required and can help us improve the efficiency of Dev Studio. (Only for Developers with experience using Dev Studio.)

    Getting your POS Applications Ready for the new Sabre Red Workspace

    What does the new Sabre Red Workspace mean for your Sabre Red Point of Sale Application Integration? Come learn everything you need to know about making your Red App and/or Emulator API applications compatibile with the new Sabre Red Workspace. See real hands on demos and coding examples. Presenters: Diego Molina, Alex Xavier, Alexandre Meneghello

    Get Inspired!

    You can bet your dollars in this session and you will leave a winner as we showcase our Air Search Inspirational and Intelligence APIs.   You will see firsthand new air widgets which have been created just for you to help make adoption of these features easier than ever before.  Come and get inspired! Presenters: Justyna Krol, Diane Dunigan

    16:15 - 17:15

    Sabre Dev Studio and Sabre APIs – A Deeper Insight to Product Roadmaps

    Foresight into the Sabre Dev Studio API Product roadmap, developer tools and resources that will shape the future of travel apps. You wil learn in-depth details about Sabres APIs, including recent and upcomong enhancements to Orchestrated Services, and many others. Presenters: Julian Macagno, Alex Xavier

    Multi-Dimensional Revenue Streams

    How our expertise helps you realize your goals for air fare mark-ups commissions, and service fees. Through case studies, we will explore the Retailing options available today to your agency administrators, to make informed decisions about when to use what product, where, and why! Presenters: Wren Ludlow, Milorad Sucur

    17:30 - 19:00

    Reception in the Exchange

    Cap off the day with a drink among friends in the Exchange. Meet new people while you get more details on the products that can help your business the most. Meet with leading suppliers and catch a demonstration on the Partner Platform while you see all the options available to you.

    Thursday, June 29
    09:00 - 10:00

    Exchanges and Refunds Powered by Sabre APIs

    Learn about the different ticket exchange and refund products available and how to adopt and implement end to end API workflows to support these ticket modifications. Presenters: Karin Kron, Gonzalo Jorge

    The new Sabre Red Workspace Developer Toolkit

    Learn more about the latest Sabre Red Workspace Developer Toolkit Platform capabilities and more advanced development practices. In this session you not just learn about the latest and greatest SDK APIs, but also see Hands-On from our SDK subject matter experts, on how to take advantage of the latest and upcoming Red App contribution models exposed on the new Sabre Red Workspace. Presenters: Diego Molina, Alex Xavier, Alexandre Meneghello

    10:15 - 11:15

    The Workshop Workshop

    This talk identifies why Design Thinking workshops work, and how to conduct them. It ends with the participants doing an empathy mapping exercise. Presenter: Jon Sandruck

    Sabre APIs Best Practices – A Path to Success

    Meet and Learn from our API Experts and different Product Areas. See live Hands On demonstration with latest Orchestrated Services, learn more about Session-Less APIs and our more Advanced REST API Services. You will also learn best practices are tips to help you build high quality applications using Sabre APIs. Presenter: Gonzalo Jorge

    11:30 - 13:30

    Lunch and General Session

    Join us for the final general session of TTX to gain actionable insights for your business.

    13:45 - 14:45

    Sabre APIs - The Engine Behind the New Sabre Red Workspace Platform

    Learn about some of the most powerful APIs that fuel some of the most advanced and newest workflows of the new Sabre Red Workspace, and how you can consume these services from your custom Offline or Online Applications. Presenters: Lukasz Wolak, Julian Macagno

    Usability MVP

    This is a talk about the Hueristic Evaluation method, what it is, when to use it, and how to do it. Presenter: Jon Sandruck

    15:00 - 16:00

    Help us define Dev Studio 2.0 – Let’s workshop Resources

    New to Dev Studio is our “Resources” Section. We’re looking to you to provide us with feedback to help prioritize and identify resources to be added to Dev Studio. By providing insight, we can ensure that you have the right tools/material at your fingertips to adopt new solutions and a faster time to market.. (Only for Developers with experience using Dev Studio.)

    Hotel and Car APIs and How to Leverage Them For Your Success

    Come join us and learn how our APIs can be leveraged to connect you to Sabre’s robust hotel and car content and services.  In this session you will learn about new APIs currently in works as well as how to master the latest APIs available to you today. Presenters: Donalyn Stallings , Samantha Munns, Tracy Harrington

    16:00 - 18:00

    Reception in the Exchange

    Make the most of your last spin through the Exchange! Grab a drink and interact with product experts for the solutions that can help your business the most. Meet with leading suppliers and listen to the last of the Partner Platform demonstrations to take advantage of all the options available to you.

    20:00 - 22:00

    Closing Event

    Let us know if you can join us! 

    What a week - now it's time to celebrate! Tie a bow on your week at TTX by spending a few hours with friends old and new at one of Las Vegas' hottest spots. This is the party you don't want to miss!

  • Travel Provider

    Attendees should arrive on Tuesday, June 27 in time for the opening general session at 3:00 p.m. followed by a Welcome Reception in The Exchange from 4:30 – 6:30 p.m. to network with your peers and meet product experts.  Travel Provider general session, networking activities and workshops will begin first thing on Wednesday morning and continue through 4:00 p.m. on Thursday followed by a final session in the Exchange from 4:00 – 6:00 p.m. You won’t want to miss what Vegas does best – our can’t-miss TTX closing event Thursday evening. Depart Friday morning refreshed and ready to take on the travel industry.

    Tuesday, June 27
    12:30 - 14:45

    Meet up in the Exchange!

    The Exchange at TTX is so much more than a tradeshow – it’s a forum for turning challenges into opportunities. Stop for some light bites and the opportunity to meet with product experts and dynamic industry players. You can get hands-on with Sabre technology, plus catch a demonstration or two from the Partner Platform to see how you can use the latest and greatest in travel to improve your business.

    15:00 - 16:30

    Opening General Session

    This is an opening general session you won't want to miss. Hear from new Sabre CEO, Sean Menke, on his vision and what he sees in the future of travel.

    16:30 - 18:00

    Welcome Reception in the Exchange

    After general session, enjoy a drink and meet some new people while you walk the Exchange. You can watch demonstrations from the Partner Platform, meet with leading suppliers and pick the brains of product experts who can show you the latest tech and what's coming next.

    Wednesday, June 28
    09:00 - 10:00

    Welcome Session and Product Marketing Strategy

    Top Sabre executives will be on hand to welcome to our customers from around the world, share a bit about our future direction and discuss goals for product investments and best practices supporting our travel providers' needs.

    10:15 - 10:45

    Investing in the Future for Airlines and Hotels

    Listen to an overview of the Sabre Travel Network product strategy and roadmap designed for travel providers.

    10:45 - 11:30

    Implementing the Sabre Travel Network Sales Strategy

    Alfred Cardenas, Chief Commercial Officer of Sabre Travel Network is responsible for all global sales and business development activities across the Travel Network organization.

    11:30 - 13:30

    Lunch and General Session

    Take a break for lunch and network with friends old and new. You'll hear Wade Jones, Interim President of Sabre Travel Network, discuss where we're headed and what it means to you.

    14:00 - 17:00

    Networking at the High Roller

    Break out of the conference room for an afternoon of networking with executives from airlines, hotels and leading travel agencies from both North and Latin America. You will get a bird's eye view of Las Vegas from the High Roller, the world's tallest observation wheel. While you're not enjoying the spectacular scenery, you can learn how to "Beat the House" from leading gaming experts.

    17:30 - 19:00

    Reception in the Exchange

    Cap off the day with a drink among friends in the Exchange. Meet new people while you get more details on the products that can help your business the most. Meet with leading suppliers and catch a demonstration on the Partner Platform while you see all the options available to you.

    Thursday, June 29
    09:00 - 09:30

    Technology Update

    Sabre Travel Network technology leadership will share with you the strategy for our core travel technology ecosystem to include development, innovation and more.

    09:30 - 10:00

    Advocacy for Travel

    Bruce is our lobbyist based in Washington, D.C. who works to ensure our global position is communicated to legislators and government officials as they consider laws/regulations that impact us or the travel industry.

    10:30 - 11:30

    Airlines: How to Maximize the Value of the Sabre GDS

    A showcase for communicating airlines' unique value through an indirect channel strategy that leverages data and analytics, brand-building and differentiation opportunities.

    Hoteliers: Merchandising in the New Sabre Red Workspace

    Sabre Red Workspace 3.0 is an innovative point of sale that enables both travel providers and agencies to serve better their customers in creating amazing traveler experiences. We'll share with you our latest enhancements, including how hotel visual content will appear and advances in agency negotiated rate management.

    11:30 - 13:30

    Lunch and General Session

    Join us for the final general session of TTX to gain actionable insights for your business.

    13:45 - 14:30

    Hoteliers: Welcome from Your New Leaders of Lodging, Ground & Sea

    A business and product strategy overview presented by Travel Network's newest senior business executives.

    13:45 - 14:45

    Airlines: Enabling the Retail Experience

    From air shopping to the Sabre Red Platform, we'll share with you our latest approach to consumption of your content to visual display capabilities across the points of sale, including our latest release of Sabre Red Workspace.

    14:30 - 15:00

    Hoteliers: Investments in Improving Negotiated Rates

    Launching in May 2017 Sabre will globally offer a new user interface that will enable Sabre travel agency subscribers to more quickly and accurately manage the tasks associated with authorizing negotiated rate viewership. The benefit for you will be more Sabre hotel bookings and fewer calls to your Help Desk. In this session we’ll review the user interface and the process to request new Client IDs.

    15:00 - 16:00

    Hoteliers: Agencies & Hotels: Trends & Challenges in Hotel Shopping & Distribution

    An informal, interactive session where you and your colleagues, from both Hotels and Travel Agencies, can collaborate and share ideas on today’s trends in hotel distribution, as well as challenges that impact your ability to sell and maximize hotel profits.

    Airlines: Next Generation Distribution

    Sabre leads in innovation delivering solutions aligned with the evolving needs of the travel industry. We will cover opportunities and challenges, as well as what we are doing to advance travel retailing across both indirect and direct channels.

    16:00 - 18:00

    Reception in the Exchange

    Make the most of your last spin through the Exchange! Grab a drink and interact with product experts for the solutions that can help your business the most. Meet with leading suppliers and listen to the last of the Partner Platform demonstrations to take advantage of all the options available to you.

    20:00 - 22:00

    Closing Event

    Let us know if you can join us! 

    What a week - now it's time to celebrate! Tie a bow on your week at TTX by spending a few hours with friends old and new at one of Las Vegas' hottest spots. This is the party you don't want to miss!

  • Corporate / Reseller

    Attendees should arrive on Tuesday, June 27 in time for the opening general session at 3pm followed by a Welcome Reception in The Exchange from 4:30 – 6:30 p.m. to network with your peers and meet product experts.  Corporate and Reseller general session and workshops will begin first thing on Wednesday morning and continue through 4:00 p.m. on Thursday followed by a final session in the Exchange from 4:00 – 6:00 p.m. You won’t want to miss what Vegas does best – our can’t-miss TTX closing event Thursday evening. Depart Friday morning refreshed and ready to take on the travel industry.

    Tuesday, June 27
    12:30 - 14:45

    Meet up in the Exchange!

    The Exchange at TTX is so much more than a tradeshow – it’s a forum for turning challenges into opportunities. Stop for some light bites and the opportunity to meet with product experts and dynamic industry players. You can get hands-on with Sabre technology, plus catch a demonstration or two from the Partner Platform to see how you can use the latest and greatest in travel to improve your business.

    15:00 - 16:30

    Opening General Session

    This is an opening general session you won't want to miss. Hear from new Sabre CEO, Sean Menke, on his vision and what he sees in the future of travel.

    16:30 - 18:00

    Welcome Reception in the Exchange

    After general session, enjoy a drink and meet some new people while you walk the Exchange. You can watch demonstrations from the Partner Platform, meet with leading suppliers and pick the brains of product experts who can show you the latest tech and what's coming next.

    Wednesday, June 28
    07:30 - 08:45

    Reseller-Only Breakfast & Roundtable

    Corporate resellers only. Enjoy breakfast and networking with your peers as we discuss the issues impacting your role.

    Corporate Buyer-Only Breakfast & Roundtable

    Corporate buyers only. Enjoy breakfast and networking with your peers as we discuss the issues impacting your role.

    09:00 - 11:30

    Traveler Experience General Session

    Exclusive general session for our corporate and reseller customers.

    11:30 - 13:30

    Lunch and General Session

    Take a break for lunch and network with friends old and new. You'll hear Wade Jones, Interim President of Sabre Travel Network, discuss where we're headed and what it means to you.

    13:45 - 14:45

    A Better Way to Get There

    Learn how the integrated capabilities of our itinerary management application, combined with in-program mobile bookings, are changing the game for managing business travel. You’ve learned about the traveler experience solutions, but in this session, we will specifically focus on best practices for rollout and implementation of the new TripCase and GetThere integration and recently released capabilities. Product specialists will also take you through the expanded features and functionality of expense, and travel risk management too!

    Planes, Trains, and Automobiles (Hotels too...)

    Join us to learn the latest on rail, air, hotel & car content available in GetThere with emphasis on new support for Branded Fares and Trainline.

    15:00 - 16:00

    Get more out of your PNR Editor Strings

    In today’s world mobile is often the first example that comes to mind when it comes to traveler self-service, but is that the interface of tomorrow? Mobile is just one way that the power to manage a trip has been put in the palm of the traveler. Join us as we explore new metaphors for the traveler interface of the future. We’ll discuss three of the hottest trends in user interfaces and how these are having an impact today on the travel industry. These include natural language interfaces in the form of voice-based and chat-based interactions, artificial intelligence, and personalization.What steps do you need to take today to be ready for the traveler of tomorrow? Join us as we discuss the latest trends in traveler self-service and what this may mean for your agency.

    16:15 - 17:15

    Travel vs. Expense – What Matters Most

    Let’s face it: Expense reports are one of the most painful aspects of the business trip cycle. This session will take a look at how to enhance your traveler’s experience while uncovering inefficiencies and recognizing cost saving opportunities during all aspects of the trip.

    All Things Dynamic!

    Learn how to leverage dynamic messages and dynamic Custom Field Editor (CFE) using Field Rules and Velocity programming, see live examples and consult on ways you can leverage this functionality for your account. Examples:• Would you like to collect data based upon a specific ‘no hotel booked’ out of policy reason; “What hotel did you book with your vendor?”• Do you need to collect data based upon a specific destination country of travel and immigration status selected?• How about displaying a checkout page message based upon the day of the week or a specific holiday?• Do you need to collect data based upon certain values selected within a Custom Field Editor?• Or display a message for a specific departure city, or when travel is between two cities or countries, or a certain airline, or hotel, or hotel vendor is displayed on the page?

    17:30 - 19:00

    Reception in the Exchange

    Cap off the day with a drink among friends in the Exchange. Meet new people while you get more details on the products that can help your business the most. Meet with leading suppliers and catch a demonstration on the Partner Platform while you see all the options available to you.

    18:00 - 20:00

    Traveler Experience Welcome Reception

    Enjoy cocktails and heavy hors d'oeuvres at an iconic Las Vegas destination.

    Thursday, June 29
    09:00 - 10:00

    A Better Way to Get There

    Learn how the integrated capabilities of our itinerary management application, combined with in-program mobile bookings, are changing the game for managing business travel. You’ve learned about the traveler experience solutions, but in this session, we will specifically focus on best practices for rollout and implementation of the new TripCase and GetThere integration and recently released capabilities. Product specialists will also take you through the expanded features and functionality of expense, and travel risk management too!

    Planes, Trains, and Automobiles (Hotels too...)

    Join us to learn the latest on rail, air, hotel & car content available in GetThere with emphasis on new support for Branded Fares and Trainline.

    Experience Greater Policy Compliance with GetThere

    A focused session and deep dive into the Travel Policy Engine, covering best practices that will maximize your travel policy compliance and user satisfaction. We will review recent changes, as well as focus on what to we can expect to see in the upcoming releases.

    10:15 - 11:15

    The Power of Personalization

    According to Wikipedia, personalization, sometimes known as customization, consists of tailoring a service or a product to accommodate specific individuals, sometimes tied to groups or segments of individuals. In travel, personalization is no longer a trend. Every company that wants to succeed needs to cater to their individual customers. In this session you will learn ways in which you can start personalizing your customers' experience. Presenters: Elizabeth Champagne and Ian Molanphy

    Travel vs. Expense – What Matters Most

    Let’s face it: Expense reports are one of the most painful aspects of the business trip cycle. This session will take a look at how to enhance your traveler’s experience while uncovering inefficiencies and recognizing cost saving opportunities during all aspects of the trip.

    The Power of Personalization

    According to Wikipedia, personalization, sometimes known as customization, consists of tailoring a service or a product to accommodate specific individuals, sometimes tied to groups or segments of individuals. In travel, personalization is no longer a trend. Every company that wants to succeed needs to cater to their individual customers. In this session you will learn ways in which you can start personalizing your customers' experience. Presenters: Elizabeth Champagne and Ian Molanphy

    11:30 - 13:30

    Lunch and General Session

    Join us for the final general session of TTX to gain actionable insights for your business.

    13:45 - 16:00

    Traveler Experience General Session

    Exclusive general session for our corporate and reseller customers.

    16:00 - 18:00

    Reception in the Exchange

    Make the most of your last spin through the Exchange! Grab a drink and interact with product experts for the solutions that can help your business the most. Meet with leading suppliers and listen to the last of the Partner Platform demonstrations to take advantage of all the options available to you.

    20:00 - 22:00

    Closing Event

    Let us know if you can join us! 

    What a week - now it's time to celebrate! Tie a bow on your week at TTX by spending a few hours with friends old and new at one of Las Vegas' hottest spots. This is the party you don't want to miss!

Thanks to our Sponsors

The Location

ARIA Resort and Casino

3730 Las Vegas Blvd South, Las Vegas, NV 89158

ARIA is the ultimate in Las Vegas luxury. This AAA Five Diamond–awarded resort offers unsurpassed amenities from the most technologically advanced rooms to world-class restaurants. Whether you take time to explore the casino, the five lavish pools, the spa and salon or the on-site fine art collection, we encourage you to indulge in the ARIA experience.

The TTX conference rate at ARIA is $159, plus a reduced resort fee of $30. This rate is available Monday – Thursday, June 26-29. Extended stays will be based on hotel availability so book early! Book your room today.

The Exchange

Expand your business | Increase efficiency | Build your network

The Exchange at TTX is so much more than a tradeshow – it’s a forum for turning challenges into opportunities. A networking opportunity with endless potential. You can…

  • mingle with experts from all sectors of travel
  • share ideas and best practices with colleagues in similar roles
  • find the best solution to address a challenge or, if it doesn’t exist, talk directly to a developer who can create it
  • get up close and personal with the products that drive your business today and get a first look at those that will revolutionize tomorrow
  • get experts answers to your individual questions
  • meet with suppliers who are ready to build partnerships

Make the most of the Exchange and you will go back to work with new tools, new resources and new ideas!

Day Time
Tuesday 12:30 p.m. – 2:30 p.m.
4:30 p.m. – 6:00 p.m.
Wednesday 5:30 p.m. – 7:00p.m
Thursday 4:00 p.m. – 6:00 p.m

Below is a sampling of the products and capabilities that will be featured in the Exchange.

  • Sabre Red Workspace
  • ClientBase
  • GetThere
  • TripCase
  • Revenue Optimization
  • Sabre Dev Studio
  • Sabre Red App Centre
  • Sabre Hotels
  • Air Merchandising
  • Air Shopping
  • Air Pricing
  • Automation Tools
  • Automated Exchanges
  • Sabre Cruises
  • ClientBase Marketing Services
  • Trams Back Office
  • Sabre Profiles
  • Sabre Labs

View more +

Visit our Exhibitors in The Exchange

Keynote Speakers


Jeff Hoffman

Serial Entrepreneur, Proven CEO, Author, Film and Music Producer

Joining the opening general session on Tuesday afternoon, Jeff Hoffman is a serial entrepreneur who was involved in Priceline.com, uBid.com and a host of other successful startups. He has received multiple awards recognizing his entrepreneurship and is a frequent business expert for CNN, Fox News, CNBC and many others. Jeff is an engaging speaker and a great storyteller with a wealth of knowledge to share on the topics of innovation, change, entrepreneurship and leadership.

Peter Sheahan

Founder & Group CEO, Karrikins Group

Rounding out the general sessions on Thursday afternoon, hear from Founder & Group CEO of Karrikins Group, Peter Sheahan. A best-selling author known internationally for his innovative business thinking and thought leadership, Peter has advised leaders from companies as diverse as Apple, Goldman Sachs, Microsoft, Hyundai, IBM, Pfizer, Wells Fargo and Cardinal Health. He is well versed in transforming the way people think, act and buy, along with solving the most complex problems that arise where tensions exist between legacy approaches and future opportunity.

Pricing

We’ve packed all of the training, unique speakers, networking and fun into three full days at TTX! Each day includes breakfast, lunch and a daily reception for all attendees. Your evenings are free to relax or explore, but save Thursday for us as we close out TTX 2017 in style.

Pre-registration Early Bird Standard Onsite
Until
March 31
April 1 -
May 5
May 6 -
June 16
June 17
& later
Agency $399 $425 $450 $500
Agency + Hands On Sabre Red Workspace Training $499 $525 $550 $600
Online & Developer $399 $425 $450 $500
Agencia $399 $425 $450 $500
GetThere Reseller $399 $425 $450 $500
Day Pass - - - $200
Guest Ticket Closing Event (for non-TTX attendees) - - - $150

Cancellations

We understand that plans change. If you need to cancel your registration prior to June 5, 2017, we will provide you with a refund, minus a $50 fee. After June 5, no refunds or credits will be issued.

Sponsor TTX

TTX brings together leaders from all corners of the travel industry making it an ideal spot for sponsorships. You’ll have a unique opportunity to get your brand and message in front of top producing travel agents, developers, corporate travel managers, online travel agencies, airlines and hoteliers.

Download the Sponsor Guide to learn more about the exhibit and sponsorship opportunities.

Have a question?