Agency SupportResponsive, round-the-clock support for travel agencies

Running a successful agency? Then you know that smooth operations are essential. There’s no time for glitches or the frustrations of complex or hard-to-locate instructions. Just starting out? We’re here to bring you up to speed.

Each and every one of us has a passion for travel; our business is based on our desire to make your clients’ travel experiences effortless and unforgettable, too.

That’s why customer service takes center stage. We’re committed to delivering the resources you need, continually investing in new technologies to remove obstacles, ensure your peak performance and make your entire Sabre Travel Network® experience headache-free.

We support our agency solutions with:

Over 1,000 Sabre® employees are dedicated customer service professionals located in our ultra-contemporary, high-tech Global Customer Support Center in Montevideo, Uruguay. We reach around the world, serving the needs (with fluency in 10 languages) of travel agents, airlines, hoteliers, cruise lines, developers, corporations, and consumers.

Our dedication is proven: In an industry survey, our customer support center ranks highest in overall customer satisfaction—above all GDS and travel agent solutions companies.

Agency eServices 

Instant, online access to a range of customer service and support tools. Agency eServices provides you with training resources, online reports, marketing resources, support documentation and more.

Committed to minimizing the environmental impact of our global operations and to promoting sustainable business practices in travel and tourism.