Unused eTicket Report

Managing unused tickets is probably not the most exciting part of your job. But with new enhancements to our Unused eTicket Report, the task is much simpler and more efficient.

Now, you can access unused electronic ticket data just five days beyond the last date of travel on the coupon. The availability of the data has been expanded from seven days to up to 100 days.

In addition, we made it easier to search and view the data. You can now sort and display by carrier, specific date or date range or you can combine the options to include both carrier and date range queries.

Unused eTicket Report consolidates and lists unused electronic tickets in a Sabre® system-hosted database, allowing you to better manage your customers’ travel dollars.

We’ve also integrated the reports through Automated QC and Ticketing, which significantly extends the capabilities to track and apply unused tickets. Through Automated QC and Ticketing, you’ll receive unlimited data retention, additional relevant details such as fare paid and city-pair info, plus automatic pro-active checks against the database to identify unused ticket matches for possible exchange prior to ticketing.

Unused eTicket Report is easy to use and easy to activate. And with these enhancements, it becomes an even more valuable tool in helping you streamline your management of unused electronic tickets.

Pricing and Special Offers

This feature can be accessed via the Sabre GDS.

Key Benefits

  • Easy to use and interactive feature
  • Automatic alerting at the Sabre Red Workspace that informs agents of the availability of an Unused eTicket thereby further improving their efficiency
  • Displays relevant and appropriate information to the agent at the desktop arming them with information to make a better, more informed buying decision for their travelers
  • Highly intuitive user interface that streamlines the workflow and eliminates the need for training


  • Ability to alert an agent at the desktop when an unused ET is available. This match is based on the passenger name, DK number, and carrier code.
  • Ability to automatically trigger the alert during the storing of the fare using PQ based on a successful match.
  • Ability to automatically trigger the alert using combined pricing WP and store fare entry with RQ qualifier based on a successful match.
  • Ability to see the details of the Unused ET on the right side of the emulator once the agent clicks on the alert or types in UET*.
  • Ability to see WETR response in the Classic View when the agent chooses to see ticket details from Unused ET alert list window.

Additional Information

To activate, visit the Format FinderSM help system and type in UNUSED ET. If you’re interested in the additional capabilities that Automated QC and Ticketing provides, visit our Agency eServices customer portal.

Users of Automated QC and Ticketing should have a good working knowledge of the Sabre global distribution system formats. We also offer training tools and resources at our Agency eServices customer portal. Our Application Support Desk is available by calling 866 334 7551.

Access and Availability

Sabre Connected agents can activate by visiting the Format Finder help system. Search UNUSED ET.

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