The Traveler Experience Platform provides corporations a seamless desktop to mobile integration between booking, itinerary management, payment and expense, and travel risk management. The integration is designed to improve not only the travel experience, but also boost efficiencies, streamline expenses and improve compliance. With our platform, corporations can configure the exact program to match their policies, preferences, and negotiated rates as well as provide an integrated mobile experience employees actually want to use.
Customers have the freedom to choose what products best fit their business needs such as the travel risk management feature powered by SafePoint.
Traveler safety and security has become a top priority for many companies and their travel programs, but unfortunately there are also challenges identifying which travelers are impacted by an event, and determining their wellbeing.
SafePoint is a new kind of travel risk management solution that is integrated into your broader travel program to help more accurately find and communicate with travelers impacted by an event. It automatically monitors travelers' trips, proactively notifies travelers that may be impacted, and requests that they “check-in” in with their status so that you can easily determine if they are ok or need assistance.
With SafePoint you can:
Automated alerts are delivered to travelers via SMS text message as well as email notifying them of the risk, providing advice to keep them safe, and requesting that he or she “check-in” with their status and location. For those travelers using TripCase, alerts are also provided via a push notification as well as an in-app message in the traveler's smartphone or smartwatch (both iOS and Android are supported).
For you, alerts and traveler status are all easily accessible via a self-service dashboard that is available across desktop, tablet, and smartphone. It provides quick visibility to all of the active alerts that may be impacting your travelers, including the ability to easily drill into a specific alert to get additional information on your impacted travelers’ status, location, contact detail, and full itinerary.
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