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Sabre Ticketing Assistant

Description

A robotic application that automates a high percentage of Passenger Name Records (PNR) quality control and ticketing functions. Agencies can configure over 100 items at the Psuedo City Code (PCC) level for their own quality control and ticketing needs. Ideal for larger, high-volume travel agencies that want to automate these processes.

Key Benefits

Drives agency productivity
Delivers superior customer service through automation of the majority of the fulfillment processes including corporate quality control features, file finishing, service fees, ticketing and invoicing processes that today require human intervention
Enables agencies to spend more time on true value-add services and client building opportunities
Provides cost reductions and greater efficiencies
Gives agencies the power to configure the application to meet their unique needs

Features

The Sabre® Ticketing Assistant application provides the opportunity to tailor the criteria to meet your individual business requirements. This application automates the majority of the fulfillment process including quality control features, service fees, ticketing and invoicing processes that today require human intervention. Instead, you can redirect your resources to revenue producing activities.

The Sabre Ticketing Assistant robotic application can help you with the following:

Increased agent productivity — it automates tasks that were previously performed by a key contributing travel agent, thus freeing the agent to focus their efforts on value-added, revenue generating customer service and offerings. Additionally, more tickets can be generated in a shorter amount of time using Sabre Ticketing Assistant than can be done manually.
Reduces costs — the agency can configure quality control parameters that reduce errors and potential debit memos, thus avoiding the cost of dedicating an agent to manually resolve these items. Additionally, bookings are ticketed in a consistent manner, which will assist in back office reporting.

Screenshot

Sabre Ticketing Assistant makes it easy for you to configure the application to meet your needs.

access

To order Sabre Ticketing Assistant, please contact your local Sabre Travel Network account executive. Once the order is placed, you will receive an e-mail within 48 hours containing an Order ID and a URL to download the software from the Agency eServices Web site.

Where Available

Sabre Ticketing Assistant is available in the United States.

Technical Requirements

Hardware Requirements

Minimum:

256 MB RAM
733 Pentium III class 733 MHz
100 MB of free disk space
Windows ’98 or newer versions
Microsoft Internet Explorer 6 or most recent IE version, plus most recent service pack recommended

Recommended for Optimal Performance:

512 MB RAM
Pentium IV 2 GHz
150 MB free disk space
Windows ’98 or newer versions
Microsoft Internet Explorer 6 or most recent IE version plus most recent service pack recommended

Software Requirements

Java Runtime environment (included with the installation)
Sun JVM 1.4.2 03
Java compliant operating system
Windows 98, Windows 2000, Windows XP
A minimum of Sabre 4.5g Open System Client

Network Requirements

Internet access for download
Sabre® system connectivity

Databases Supported

Sabre Ticketing Assistant can be customized to integrate with SQL, Microsoft Access, and Oracle databases using the Sabre® Qik® Developer tool.

Learn More

Power Behind You Flyer (English - .pdf)

Training and Support

Users of Sabre Ticketing Assistant should have a good working knowledge of the Sabre® global distribution system formats. We also offer training tools and resources at our Agency eServices Web site. Our Application Support Desk is available by calling 866 334 7551.