Sabre Profiles

Good information is key to any agent's success, particularly when it comes to customer information. Marketing, booking, accounting ... all functions of an agency that rely on accurate data management to operate with peak efficiency. Accuracy that only Sabre Travel Network® can deliver. Introducing Sabre® Profiles.

Better serve your customers in the Sabre Red Workspace with:

  • Security - ensure data is kept safe and secure
  • Structure - define profile structure to collect data consistently and accurately
  • Control - gain greater control over profile access and data management

A cutting-edge profile capability focused on improving your ability to cost-effectively serve customers, you now have greater data control and more efficiency than ever before. As an upgrade replacing STARS profiles, Sabre Profiles is free of charge for all Sabre ConnectedSM subscribers. You can expect this new tool to streamline your management process by centralizing data that can be shared by users across office functions.  You'll also notice improved accuracy that enables a more consistent experience for your traveler — all of which will positively impact your bottom line.

Pricing and Special Offers

Sabre Profiles is free with every Sabre Connected agreement.

Key Benefits

  • Much improved efficiency and customer service capability 
  • Relational database safeguards profile data
  • Agent desktop integration
  • PNR linkage to profiles
  • Data upgrade
  • Web Service based from the ground up
  • Capability beyond STARS

Features

While day-to-day operation with Sabre Profiles will appear seamless, behind the scenes, this cutting-edge data powerhouse uniquely meets the needs of three distinct user groups: agency administrators; frontline travel agents; and traveling customers. 

For the Agency Administrator

Web Service

Sabre Profiles is built with a rich set of web services that provide access to the database so you won't have to choose between upgrading your data management system and maintaining your current customer databases. The OTA-based XML web services allow an agency's multitudes of customer content to be combined and accessed through one central entry point. Using web services you will be able to share data with upline and downline systems ensuring consistent data across the various applications used by your organization.

Data Upgrade

Our data upgrade service will effectively extract profile data from STARS, map it and load into Sabre Profiles on your behalf.  All of this done for you free of charge.

For the Frontline Travel Agent

New Database

Our improved database functionality organizes traveler data for you so that you can focus on managing your customers' travel experiences.  As a relational database, the data is stored categorically such as air preferences, contact information and loyalty numbers. This will make you better equipped to query traveler infomration, book travel and improve overall customer service. Structured by key data fields (such as first and last name or email address), you'll be better equipped to query traveler information and improve customer service.

Agent Graphical User Interface

Your interaction with travelers and corporations will be vastly improved with Sabre Profiles' Agent Graphical User Interface.  With enhanced search capabilities, you'll be able to process customer requests more quickly.  In addition, you'll be able to leverage new profile-related features such as data templates, filters, associated profiles and priority notes.  And for those agents who prefer the emulator environment, you can bypass the Agent Interface by invoking our easy-to-use set of command formats.

PNR Linkage to Profile

All PNRs can be linked to customer profiles. When accessing a PNR, you'll see a complete list of associated profiles.  That means that a detailed profile history for each and every traveler can be right at your finger tips, significantly optimizing your workflow and reducing time spent on each booking.

Travel Policy Integration

Each corporate profile can be assigned to a travel policy record enabling you to maintain a consistent level of service and reservation quality. 

For the Traveling Customer

Improved, consistent experience

Travelers will be able to rest easy knowing their travel history is in good hands and that you'll be able to ensure that every trip in the future will be managed as flawlessly as the last.

A Powerful Advantage in Challenging Times

State of the art data management doesn't get any easier. We'll gather your data and get it into the system for you. From there, you can count on our innovative solution to keep your data connected and serving up accurate, well-rounded information you can use to make travel more affordable and more enjoyable. Combining the latest in data storage, access technology and internet-based design, Sabre Profiles is key to operating at peak efficiency in these challenging times.

 

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