Our Format Findersm help system provides quick, easy access to over 26,000 formats to support you in the use of the Sabre® global distribution system, along with information about other Sabre products and services. Access to the information is available to you at your fingertips 24 hours a day, 7 days a week. Use our online version via Sabre Red™ Workspace to take advantage of all the features including search results powered by Google and QuickAssist™ Chat and Quick Assist™ Callback features.
Format Finder is free to all Sabre ConnectedSM agencies.
Format Finder places at your fingertips everything you need to know when you need to know it. It assists you with a wide range of functions including:
For new agents, the feature contains overview sections in the various Sabre system categories. It explains availability, cars, hotels, ticketing and other complicated processes. Agents are guided through the procedures with step-by-step instructions. Pop-up and drop-down displays quickly define a field, or a list of other possible entries to include within the format. The Format Finder help system also contains a link to a five-to-eight minute product demo for a mini-training session.
More experienced agents can bypass the detail and use Format Finder as a reference tool when they occasionally have questions. These agents can go straight to the formats they need without going any further into topic details.
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